PRODUCT CARE & WARRANTY

Beautiful Windows
for Years to Come.

Your window treatments are an investment in your home. Proper care helps them look beautiful and perform their best. And when you need support, Roadrunner is here to help.

Enjoy the view longer.

Recommended Cleaning Methods

Use this guide to find the recommended cleaning methods for your window treatments. Products requiring additional care instructions are explained below.

Cleaning Method Cellular
Shades
Horizontal
Blinds
Natural
Shades
Pleated
Shades
Classic Roman
Shades
Tailored Roman
Shades
Solar & Roller
Shades
Sheer & Layered
Shades
Shutters Sliding
Panels
Fabric Vertical
Blinds
Vinyl Vertical
Blinds
Wood
Blinds
Faux Wood
Blinds
Dust
Vacuum
Spot Clean
Water Immersible
Ultrasonic Cleaning
See Special Cleaning
Instructions Below

Always follow the care instructions provided for your specific product and material. When in doubt, contact Roadrunner before using water, cleaners or professional cleaning services.

Care Instructions by Product

A little routine care can help keep your window treatments looking and operating their best.

Cellular shades

Cellular Shades

For routine maintenance, lightly dust or vacuum using a brush attachment and low suction. Small areas may be spot cleaned with mild soap. Avoid harsh detergents, aggressive stain removers and dry cleaning. For deep stains or soil, professional ultrasonic cleaning may be appropriate.

Sheer and layered shades

Sheer & Layered Shades

Dust regularly, vacuum using low suction, or use cool air to gently remove dust. Avoid wet spot cleaning. Professional ultrasonic cleaning may be suitable when deeper cleaning is required.

Natural shades

Natural Shades

Occasional light vacuuming with a brush attachment helps remove dust and debris. Natural materials can be sensitive to moisture, so do not use water or liquid cleaners.

Wood blinds

Wood Blinds

Dust or lightly vacuum regularly. Painted and stained wood finishes may be cleaned with an appropriate furniture polish and a soft cloth. Never use water on wood products.

Drapery and fabric window treatments

Drapery & Fabric Treatments

Use a vacuum brush attachment lightly for regular maintenance. Spot cleaning with water, club soda, soaps or household cleansers is not recommended. For deeper cleaning, use a professional cleaner experienced with decorative window treatment fabrics.

Window shutters

Shutters

Dust or vacuum for routine cleaning. When deeper cleaning is necessary, use a mild detergent diluted with water and apply with a soft cotton cloth. Wipe with clean water afterward and dry with a cloth.

Vertical blinds

Vinyl Vertical Blinds

Dust, vacuum or spot clean as needed. Vinyl vanes may be removed and immersed in water for cleaning. Allow the vanes to dry thoroughly before returning them to normal use.

Motorized shade remote control

Motorization & Remotes

Never submerge a remote or spray cleaner directly onto it. Lightly wipe plastic surfaces with a soft cloth dampened with a mild soap solution. Keep moisture away from openings, batteries and electronic components.

Warranty Information

Your window treatments may include manufacturer warranty coverage, and every product professionally installed by Roadrunner includes our one-year installation warranty.

Manufacturer Warranty

We offer products from leading manufacturers including Graber, Vitale and other select brands. Warranty coverage varies by product and manufacturer.

If Roadrunner installed your window treatments, contact us first. We'll help determine the coverage that applies and handle the warranty service process with the manufacturer.

1-Year Roadrunner
Installation Warranty

Every window treatment professionally installed by Roadrunner includes our one-year installation warranty.

If an installation-related issue occurs during the first year, contact us and we'll take care of it.

Self-Installed Products

Products purchased for self-installation remain subject to the applicable manufacturer's warranty.

Because Roadrunner did not perform the installation, warranty claims and product service for these orders are handled directly through Springs Window Fashions.

Visit Springs Window Fashions →

Need Help?

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Call Us 210-264-7797
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